Web Design: It's Like Building A House
That's Right! Web Design is just like building a house... only we sit at a computer all day... and never have to swing a hammer. I always loved using that phrase until I came home to Lexington to find one of my good friends, a gorilla of a man who looked like he tossed cinderblocks for a living and proudly displayed a bumper sticker that read "It Takes Studs To Build Houses".
So I'm no construction worker, but the phrase still rings true. I used to compare the careful planning and development of a website to building a house. You lay everything out and try to think of every conceivable option, then plan the project, acquire the materials and execute. That way when a client came in 3/4 the way through a project and wanted to scrap a design and take off on a tangent because of something they read in US Weekly, I would carefully explain that just like a house, our foundation had already been poured, the walls were up and we were just about to put the roof on a 3 bedroom ranch and it would be near impossible to build a 3 story bungalow without scrapping everything and starting over.
Have You Had Trouble Getting Support For Your Website?
It seems like more and more businesses don't even list a phone number on their site. When you want support, you want it now - you don't want to fill out an email form, you don't want to submit a support ticket, you want to be able to pick up the phone and speak with a real human being.
I would say that 90% of business dealings that fail, do so because of poor communication. If something is broken... and believe it or not, computers and software do fail, I try to contact any clients affected by an outtage or problem to let them know that I'm aware of the problem and am doing all I can to fix it.
My goal is to turn around any request the same day, within the hour if possible.
Meet Brent Peacher
I was born in Lexington, KY, graduated from Henry Clay High School in 1998. I received a BS in Human & Organizational Development with a Computer Science Minor at Vanderbilt University in 2002.
While in Nashville, I teamed up with Music City Net, a website design firm that specialized in high end artist and fan club websites. I quickly got on board with the über talented MCN crew where I honed my project management & technical skills. There, I provided website support for upwards of 400 businesses from Florida to Wisconsin, but I always preferred to do business in person.
Nashville was fantastic… but it never quite felt like home, so in late 2006, I moved back home to Lexington.
I started up Peach Technology with a focus on helping small businesses in the bluegrass area. I place a high value on being able to sit down and discuss my clients' needs, face to face. I care a great deal for the people that I work with and I want to see them succeed on the web.